Heather Buchanan is an independent consultant, specializing in evaluation and performance management challenges. She founded Jua, Management Consulting Services in 1997, following a successful career in a provincial occupational health and safety organization, where she was Director of Training and Development.

Ms. Buchanan’s consulting work addresses a continuum of designing, asserting and evaluating the performance of organizations, programs, policies and training. She has a strong domestic and international client base, having undertaken work for numerous federal and provincial government departments, nonprofit organizations, as well as the World Bank, United Nations Agencies and the Commonwealth Secretariat.

Heather has a particular passion for teaching evaluation. She teaches in the evaluation graduate program at Carleton University, has taught at the United Nations Staff College, delivered the Canadian Evaluation Society (CES) flagship training program and designed and delivered numerous evaluation courses for both evaluators and consumers of evaluation services.

Heather holds a Masters degree in Public Administration and the Credentialed Evaluator designation. She is a member of the International Development Evaluation Association (IDEAS), the American Evaluation Association (AEA) and active in the Canadian Evaluation Society (CES). Heather led the initiative to develop the Credentialed Evaluator designation in Canada and currently sits on the CES Credentialing Board. She was a 2003 recipient of the Karl Boudreault Award for Leadership in Evaluation and in 2010 received the Contribution to Evaluation Award in Canada from CES.